Shipping and Payment Policy

Shipping and Payment Policy (USA)

We're committed to making sure your orders arrive timely. 

Please review our shipping terms below:

Shipping Method & Pricing

We strive to use the most efficient option, full container, partial container or air freight.

Shipping costs and methods are determined based on:

  • Order Volume
  • Destination
  • Time availability

After we receive your order, we’ll review the details and add the cost of shipping to your invoice.

Order Deadlines

  • Large Commercial Orders: To ensure delivery by Purim (approximately March 14) via ocean transport, orders must be placed by by February 1, 2025.
  • Smaller Orders: We will use Air Freight so that your order arrives a few weeks before Pesach. Orders must be placed by February 28, 2025.

Payment terms

After receiving your draft order, we will add a custom quote for shipment to your location. We will invoice you for the matza and shipping. 30% of this total amount will be due immediately. The balance will be due: net 20 days or sooner if shipment is ready to go. 

Payment can be made US Bank to US Bank via: ACH or Zelle

Questions?

Given the time differences between Israel and the US, it is more efficient to use email.

Contact us at: hillel.leib@matzaman-usa.com